Service Plans

Our recommendation is that all cryotherapy machine owners subscribe to a service plan for long-term savings and peace of mind.

With any mechanical equipment, maintenance is always a necessity – and cryotherapy machines are no exception – which is why our team of cryogenic engineers and support specialists are here to help when the ice starts cracking (so to speak). We assist with basic wear & tear, regular maintenance, replacement parts, and those unforeseeable accidents. Rutherford & Titan is by your side from installations to refurbishments. We offer both in-home and cryo business services.

$100/mo. 

 

What’s Included:

Quick and efficient customer support by phone. Our lines are open Monday through Friday 8am – 6pm EST. 

Details: Pay monthly, cancel at any time. 

$250/mo. ($3,000/yr)

 

What’s Included:

Customer support by phone and on-site technical support with one of our cryo engineers. If any additional parts are needed to fix your machine these will be passed on at RT pricing, allowing you the benefit of our discount prices.

Details: 12-month commitment required. Able to cancel any time thereafter. 

$415/mo. ($4,980/yr)

 

What’s Included:

Customer support by phone, on-site technical support, and up to $1,000 worth of replacement/ repair parts per year. If any additional parts are needed to fix your machine these will be passed on at RT pricing, allowing you the benefit of our discount prices.

Details: 12-month commitment required. Able to cancel any time thereafter. 

Fees outside of a subscription plan include: 

 

Any replacement or repair parts needed at retail price

Ad hoc charges for customer support

Hourly rate for our engineers

Travel expenses

NOTE: All travel expenses are excluded from the above plans and will be billed at the time of service completion.